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Versa screen and battery draining issues

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‎08-03-2020 03:40 - last edited on ‎08-04-2020 05:17 by Fitbit Moderator

‎08-03-2020 03:40 - last edited on ‎08-04-2020 05:17 by Fitbit Moderator

the screens move in a frenzy on their own and then they freeze, sometimes stops tracking and battery needs more charging.

 

 

Moderator edit: updated subject for clarity

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‎08-04-2020 05:16

‎08-04-2020 05:16

Hi @Joawil01, it's great to see you in our Fitbit Community! Regarding the screen and battery issues that your Fitbit Versa has experienced, I was able to get in touch with our Support team and was told that they assisted you via chat. I'm glad to hear that a solution was provided and you are back on track with a replacement unit.

 

As a side note, I'd like to invite you to visit our Discussions board where you can share your experiences, meet people and create new topics.

 

Hope to see you in our Fitbit Community more often! 😀

JuanJo | Community Moderator

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