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Versa Lite won’t set up sync

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‎07-08-2019 16:43 - last edited on ‎07-11-2019 08:36 by Fitbit Moderator

‎07-08-2019 16:43 - last edited on ‎07-11-2019 08:36 by Fitbit Moderator

My Versa Lite was purchased earlier today. I’ve done all steps imaginable to set it up. It is saying on the community Fitbit site that they are working to resolve the issue. Does anyone know the estimated time it will be up and working, or else I will just be returning the watch.

 

 

Moderator edit: updated subject for clarity

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‎07-11-2019 08:35

‎07-11-2019 08:35

@ashtonh4 welcome to our Fitbit Community! I'm sorry for the late response. However, I would like to follow up and would like to know if the setup issues persist or if it got resolved. By the way, thank you for troubleshooting this issue before contacting our forums.

 

In the meantime, please follow the troubleshooting steps that are listed in this help article.

 

Keep me posted on the outcome! Smiley Happy

JuanJo | Community Moderator

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