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Versa Lite won't set up

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‎05-29-2021 06:37 - last edited on ‎05-29-2021 09:45 by Fitbit Moderator

‎05-29-2021 06:37 - last edited on ‎05-29-2021 09:45 by Fitbit Moderator

Hi I lost my Fitbit & I’m trying to pair my old one it won’t let me it’s connected no bother giving me 4 digit to put in them saying abort.

 

 

Moderator edit: updated subject for clarity

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‎05-29-2021 09:45

‎05-29-2021 09:45

@Cutecaron It's great to see you in our Fitbit Community. I'm sorry to hear about your lost Fitbit device. I totally understand how you feel about this.

 

Regarding the old one you want to re-connect, please restart it as described in this help article. After this, try the setup process as instructed in this help page.

 

Hope this helps.

JuanJo | Community Moderator

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