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Versa Lite won't sync

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‎11-06-2022 23:18

‎11-06-2022 23:18

I have a very large RED X on my Versa Lite screen and underneath it says

'Data not cleared sync and try again'

 

How do I get my Fitbit to resync and clear this message?

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‎11-07-2022 15:14 - last edited on ‎04-03-2026 06:43 by Fitbit Moderator

‎11-07-2022 15:14 - last edited on ‎04-03-2026 06:43 by Fitbit Moderator

Hi there @LaineyMW. Welcome to Community Forums.

Thank you for reaching out to Community Forums. I'd recommend you contact our   for further assistance.

Have a good one.

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