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Versa Lite won't update

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‎06-22-2021 18:43 - last edited on ‎06-26-2021 18:56 by Fitbit Moderator

‎06-22-2021 18:43 - last edited on ‎06-26-2021 18:56 by Fitbit Moderator

so I have a versa light and I am trying to get it to update and it simply won’t do so. I have literally spent 6 hours trying with this thing and it won’t update. Any suggestions other than have I tried using the computer. I’ve tried that too and it refuses to work too. 

 

 

Moderator Edit: Clarified subject

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‎06-26-2021 18:58 - edited ‎08-28-2023 05:34

‎06-26-2021 18:58 - edited ‎08-28-2023 05:34

Hi there, @Hwleann18. Welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Versa Lite before reaching out. I understand how you must be feeling. 

If you're still having issues, please see Why can't I update my Fitbit device?

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎06-26-2021 18:58 - edited ‎08-28-2023 05:34

‎06-26-2021 18:58 - edited ‎08-28-2023 05:34

Hi there, @Hwleann18. Welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Versa Lite before reaching out. I understand how you must be feeling. 

If you're still having issues, please see Why can't I update my Fitbit device?

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer