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Versa Lite won't update

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‎07-14-2021 12:40 - last edited on ‎07-14-2021 16:22 by Fitbit Moderator

‎07-14-2021 12:40 - last edited on ‎07-14-2021 16:22 by Fitbit Moderator

Latest versa update. . .
My versa lite will not update it is charged more than 50%, is connected and pairing yet keeps giving me an option to try again. .
Suggestions??

 

 

Moderator Edit: Clarified subject

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‎07-14-2021 16:23 - edited ‎10-22-2023 03:57

‎07-14-2021 16:23 - edited ‎10-22-2023 03:57

Hi there, @Girvanh. Welcome to the Community Forums. Thanks for sharing the details about the issue with your Versa Lite. 

For troubleshooting steps, see Why can't I update my Fitbit device? 

Hope that helps. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎07-14-2021 16:23 - edited ‎10-22-2023 03:57

‎07-14-2021 16:23 - edited ‎10-22-2023 03:57

Hi there, @Girvanh. Welcome to the Community Forums. Thanks for sharing the details about the issue with your Versa Lite. 

For troubleshooting steps, see Why can't I update my Fitbit device? 

Hope that helps. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
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