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Versa Lite won't update

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‎12-04-2019 07:59

‎12-04-2019 07:59

I have a Versa Lite that is only a little over 4 months old.  After the last update my notifications didn't work anymore.  I tried all the steps suggested by support and nothing worked. So I decided to set it back to factory defaults and start fresh. It still won't update. It goes for hours and then fails. Support doesn't offer any new suggestions. Nothing works! I think I have a dud.

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‎12-07-2019 11:22

‎12-07-2019 11:22

Welcome to the Fitbit Community @Doone68. I apologize for the delayed response and will be glad to assist you with your update inquiry. Thank you for letting us know that you have already gotten in touch with our support team.

 

I got in touch with them and they have informed me that they have already assisted you.

 

Please let us know if you need further assistance. 

Andrea | Community Moderator, Fitbitp>

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