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Versa Lite wont update.

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‎03-27-2020 12:57 - last edited on ‎02-08-2023 10:16 by Moderator Alum

‎03-27-2020 12:57 - last edited on ‎02-08-2023 10:16 by Moderator Alum

It stopped tracking i tried turning it on and off then i did a factory reset suggested by the husband probably bad idea. It will start the update but then nothing. I can get it sync with my phone and Bluetooth but thats it. Its also stuck on Fitbit logo on the screen. I just got it as a present in February can someone help

 

 

Moderator edit: format

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‎03-27-2020 20:31

‎03-27-2020 20:31

Hi @Jwbcmarshall Try THIS Help Article on Update Problems and hopefully that will sort you out. If it doesnt help then contact Customer Support 

Fitbit Support  

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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