Versa Messaging notifications

[Maks_mommy]

Since updating my versa to the newest system update I have not been able to receive text message notifications, all others have come through no problem. I have been on live chat with support for 2 weeks trying to get this issue resolved... un-pairing Bluetooth, deleting app, checking all notifications, setting up a new device.. Even factory resetting my fitbit. Is anyone else having this problem? How do we resolve it?!

[dbbydk]

Are you using a clock designed by Fitbit, or someone else? 

[Maks_mommy]

It's a fitbit clock. All notifications were working until the newest update
was ran

[DCMom2]

This is a widespread problem with Versa and Fitbit software. They refuse to acknowledge it other than "We're working on it." I also spent hours on the phone and website. No fixes yet. 

[Maks_mommy]

It's only on some devices. I paid a lot of mo st for something that doesn't
work and I'm furious!