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Versa Messaging notifications

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‎06-03-2018 17:49

‎06-03-2018 17:49

Since updating my versa to the newest system update I have not been able to receive text message notifications, all others have come through no problem. I have been on live chat with support for 2 weeks trying to get this issue resolved... un-pairing Bluetooth, deleting app, checking all notifications, setting up a new device.. Even factory resetting my fitbit. Is anyone else having this problem? How do we resolve it?!

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4 REPLIES 4

‎06-03-2018 21:33

‎06-03-2018 21:33

Are you using a clock designed by Fitbit, or someone else? 

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0 Votes

‎06-04-2018 00:08

In response to dbbydk

‎06-04-2018 00:08

It's a fitbit clock. All notifications were working until the newest update
was ran
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0 Votes

‎06-04-2018 06:42

In response to Maks_mommy

‎06-04-2018 06:42

This is a widespread problem with Versa and Fitbit software. They refuse to acknowledge it other than "We're working on it." I also spent hours on the phone and website. No fixes yet. 

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0 Votes

‎06-04-2018 07:16

In response to DCMom2

‎06-04-2018 07:16

It's only on some devices. I paid a lot of mo st for something that doesn't
work and I'm furious!
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