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Versa NOT turning on

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‎08-08-2021 10:35

‎08-08-2021 10:35

A few days after the Versa update my watch died out of nowhere after displaying vertical lines on the screen. After a full evening of charging it will not turn on. Seemed support through the live chat and just suggested to hold the buttons but of course I tired that, the watch will do nothing! No lights on in the back and display will not come on.

 

Seems like Fitbit made a faulty update, what are the next steps towards a solution?

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3 REPLIES 3

‎08-08-2021 16:21

‎08-08-2021 16:21

My versa's last sync was 8/2. Won't turn on, or charge now. 

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‎08-08-2021 16:50

In response to Sassycats

‎08-08-2021 16:50

Same for me! I think mine was 8/4 but it died and will not charge or respond. 

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‎08-08-2021 17:49

‎08-08-2021 17:49

The same happened to mine!!  The battery was draining fast and then all the sudden i cant get it to come on now.  Any answers?

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