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Versa Not Staying/ won't synch

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‎11-19-2019 05:54

‎11-19-2019 05:54

I have a Versa it won't stay synched to my phone. I have Factory reset, made sure all day synch is on, reset both devices MANY times. My versa still won't stay connected. Also when it will randomly will work it doesn't allow all notifications to come to my watch even after reset some do some don't.  I haven't owned my versa a year yet. Is it already no good?

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4 REPLIES 4

‎11-19-2019 07:24

‎11-19-2019 07:24

Is your phone on the list of Approved Devices?

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‎11-19-2019 09:07

In response to SunsetRunner

‎11-19-2019 09:07

Yes it is...

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‎11-19-2019 09:22

In response to Momofmany5

‎11-19-2019 09:22

I am having issues with mine too. Switched everything off. Resync. Blue tooth on and off. Nothing.... not the fory time this has happened. Never had issues with my older style of Fitbit watches 

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‎11-19-2019 10:28

‎11-19-2019 10:28

Mom, Contact Customer Support.

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