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Versa Notifications (Specifically WhatsApp)

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‎09-20-2019 11:59 - edited ‎09-20-2019 12:05

‎09-20-2019 11:59 - edited ‎09-20-2019 12:05

Tried everything with regards to troubleshooting to try and get the issue resolved including...

- Toggling (App Notifications/WhatsApp) Off and back On.
- Reboot Watch
- Shutdown Watch

- Toggle Bluetooth

- Remove/Repaid watch into Fitbit app
- Factory Reset Watch
- Toggling (App Notifications/WhatsApp) Off and back On again.

 

At this point I spent all morning and still couldn't get it going.

 

*** Removed the Fitbit app and reinstalled via Google Play Store. WhatsApp notifications are now working!!


Hopefully this posts helps someone else experiencing issues as this was super frustrating.

 


Phone: Google Pixel 2 XL (Android10) || Watch: Fitbit Versa Lite (Firmware 38.33.1.30)

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Phone: Google Pixel 2 XL (Android10) || Watch: Fitbit Versa Lite (Firmware 38.33.1.30)
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3 REPLIES 3

‎09-25-2019 01:51

‎09-25-2019 01:51

Hey,

 

I'm having the same problem with the Versa 2, tried all the standard troubleshooting steps and the watch is receiving notifications for all the other apps I've associated with it.  I'd be interested to hear what Fitbit suggest as a fix or if it's a software defect

Best Answer

‎09-25-2019 22:46

In response to DOYO

‎09-25-2019 22:46

Did you try removing and reinstalling the fitbit app itself?

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Phone: Google Pixel 2 XL (Android10) || Watch: Fitbit Versa Lite (Firmware 38.33.1.30)
Best Answer

‎09-26-2019 07:42

In response to TropiKal

‎09-26-2019 07:42

Thanks TropiKal, 

Yes but didn't make any difference until I unlinked the device from my account and did it again with a full set up.  

Thanks for the suggestion 🙂

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