help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Versa Screen Blank

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎05-28-2019 05:55

‎05-28-2019 05:55

I got my Fitbit Versa in January of this year..... Sad to say a few months of it work great the screen when blank a few days ago. Based on research I have conducted I have realized this is a common occurrence with your product. I mean how can you sell items you have supposedly tested and marketed and they have all these kinds of glitches. I will NEVER EVER SUPPORT FITBIT AGAIN! I am switching to Apple. I have visited the platform and no matter what I try to do the watch still is blank. I have tried to restart it and I have even tried to let the battery died and tried to charge it up to see if some activity will happen... it charges alright but remains dead as ever on the screen. What exactly am I to do with this. This is upsetting as hell and I am very disappointed. I need redress where this is concerned. 

Best Answer
Labels:
0 Votes
2 REPLIES 2

‎05-28-2019 06:12

‎05-28-2019 06:12

I’m having the same problem.  Went to bed Saturday was working just fine, woke up the next morning and my watch will not work, blank screen and will not charge. Only had it for about year.  Same thing happened to my Fitbit Blaze.  So like you I’m switching to Apple.

Best Answer
0 Votes

‎06-06-2019 10:27

In response to Smocar

‎06-06-2019 10:27

Exactly Samocar, I can’t even get to speak with someone. So disappointing

Sent from my iPhone
Best Answer
0 Votes