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Versa Screen Went Blank

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‎05-02-2020 17:41

‎05-02-2020 17:41

I was out for a walk this afternoon checked my steps, I was 8500.  The next time I checked it the screen was blank.  Not a charging issue.  App says the battery is at 30%.  Put the Versa on the charger and still no screen response.

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‎05-03-2020 19:33

‎05-03-2020 19:33

Welcome to the Fitbit Community, @WendiDH.

 

I appreciate your participation in the Forums and sharing the details of the issue you're experiencing with your Versa screen. Thanks for trying to resolve this and I am here to help. Upon checking with our Support team, I was told that you have already contacted them and that they were able to help you. Thank you for your time and efforts.


Let me know if you have any questions. 

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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