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Versa Screen has dark lines

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‎07-04-2019 06:19

‎07-04-2019 06:19

When I woke up this morning by Versa screen had dark lines running through it to the point that I can’t navigate from the screen any longer. Sometimes the lines will shift, but they don’t go away. 

I haven’t dropped it lately and the battery should be fine, so I’m not sure what’s causing the problem or how to fix it. 

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‎07-04-2019 07:24

‎07-04-2019 07:24

Two things you can try - restart your Versa - left and bottom right buttons held down for about 10 seconds until you feel it vibrate. Second, in the app, change your clock face. If these don't work, I would suggest contacting Fitbit Support directly.

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