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Versa - Screen has smashed

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‎07-22-2019 02:15 - last edited on ‎07-24-2019 06:30 by Fitbit Moderator

‎07-22-2019 02:15 - last edited on ‎07-24-2019 06:30 by Fitbit Moderator

I have not even had my Versa for a week and the screen has already smashed, I am completely disappointed. Fitbit do not offer any kind of after sales services so now I'm stuck with a broken watch that I can't wear.

 

Has anybody managed to fix their own watch? Or am I going to have to chuck it?

 

 

Moderator edit: updated subject for clarity

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‎07-24-2019 06:36 - edited ‎03-27-2024 06:10

‎07-24-2019 06:36 - edited ‎03-27-2024 06:10

Welcome to the Community Forums @niamhy_a! I'm sorry for the late response. I am sorry to hear that you are going through this situation.

I've created a support case on your behalf - you should soon receive an email from Customer Support at the email you used to register with the Community Forums.

If you have any questions, don't hesitate to let me know.

Maria | Community Moderator, Fitbit


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