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Versa Wallet not registering

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This morning I got a notification from Fitbit saying that my credit card was removed from my Fitbit wallet. Interestingly the issue happened with Google pay as well. I tried re-adding cards to Fitbit and Google but it wouldn't work. I assumed it must be a problem with my bank. After about half hour Google Pay is all good again, but Fitbit is still having the issue. I get one of the following errors each time I try going to Wallet of Device Lock in the app:

 

Error Registering Versa with Fitbit Wallet - timeout

Error Registering Versa with Fitbit Wallet - Connection closed by peer

Error Registering Versa with Fitbit Wallet - HTTP 401 Unauthorized

 

I factory reset my Fitbit and re-installed the app but still same issue. There's a similar thread which is marked as solved (https://community.fitbit.com/t5/Versa-Smartwatches/Versa-2-Wallet-error-registering/m-p/3969651#M147...) but heaps of people are still having issues up till today, so I believe my issue is Fitbit related. I also tried Deactivating Fitbit Pay from the web dashboard but still same problem.

 

Any help?

 

 

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6 REPLIES 6

Yeah, that topic has been marked as solved, but I'm still getting those errors. I've tried a few times throughout the day and haven't been able to add my cards.

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Still affecting me too!

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I'm having all of the same issues as above. 

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I got the versa 2 since yesterday. I'm having problems registering the wallet.

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Mine has finally worked today after not working for 2 days. 

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Mine has finally worked this morning as well. 🙂

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