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Versa WiFi connection limitations feedback

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‎05-09-2020 01:56 - last edited on ‎08-06-2020 06:01 by Fitbit Moderator

‎05-09-2020 01:56 - last edited on ‎08-06-2020 06:01 by Fitbit Moderator

I have tried unsuccessfully for over a year to connect my versa directly to a wifi network.

Read instructions, forums asked a friend all without success.

Until I had my eureka moment - versa will only connect to 2.4 ghz bands with alpha numeric passwords!

No special characters for Fitbit.

 

 

Moderator edit: updated subject for clarity

 

 

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‎08-06-2020 06:00

‎08-06-2020 06:00

Hi @silvermetis, it's great to see you in our Fitbit Community! I'm sorry about the connection difficulties that you've experienced with your Fitbit Versa. I totally understand how you feel about this and we appreciate your feedback and comments since this helps us to keep improving.

 

I'll be around if any question arises.

JuanJo | Community Moderator

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