Versa after IOS 13 update-no text notifications

[Carnok72]

I saw the last post about this, but someone from FitBit answered it like it was going to fix the problem...it didn't, because there are PAGES of issues!!  My phone updated, and now I don't get any text notifications.  I get all app notifications and phone calls, but not texts.  I have done all the "stuff"-sync, pair/unpair to the bluetooth, reset, delete and reinstall app, shut down phone, all of it.  This is extremely frustrating!  

[greensmom]

I’m having the same problem...ugh

[ali310]

I have also tried everything and cannot get text notifications! 

[LeslieVictoria]

I'm having the same problem!  It's so annoying I tried everything!

[renae92884]

I have tried everything possible. I went through all the steps trying to get it to be fixed. Anyone know of a fix?? I am tired of not getting my text notifications. This has been ever since I did the IOS 13 update. 😞

[Taltyn90]

I have android. I'm not getting text notifications either. 

[renae92884]

This is making me soooo angry! What the hell is the issue?

[Taltyn90]

Since that last update. I have received a **ahem** thing. It was doing emails
but not now!!

[Taltyn90]

I don't get shhh*t fr notifications. Not emails. Not texts. Nothing. It's having issues syncing to my phone. Hope they get it figured out!!! Soooon!!!!

[renae92884]

I even called the other day.... ugh, so annoying!

[renae92884]

It makes me angry for getting the **ahem** Fitbit! I almost want to just get rid of it and get an Apple Watch!

[LucyLMI]

I’m considering returning my brand new Versa for an Apple Watch.  Received it just after updating to 13. Oddly my old Alta still gets texts, just not versa. I wasted a lot of time with Fitbit tech support!!!

[ali310]

Did the tech support give any info if they are trying to resolve this issue???

[renae92884]

They are trying to fix it. I just called again yesterday. Still no set date as to when it will be fixed.

[greensmom]

No

Sent from my iPhone

[Carnok72]

I haven’t seen any comments/feedback from FitBit! Super annoying! Not a good selling point for their product!!

Sent from my iPhone

[Carnok72]

agreed!  I’m pretty sure I’ll be dumping the Fitbit sooner rather than later!

[renae92884]

It’s annoying that it has been OVER two weeks since this issue occurred. I can’t be the only person to have called and complained!

Sent from my iPhone

[Dolly428]

yesterday my texts just randomly stopped coming also. I get everything else, I am not wanting an apple watch but versa is making it so complicated 

[cwittst]

Hi All,

I've had this problem for months, and tried many of the posted suggestions, but nothing worked.  I just finished with Fitbit Chat, and I am finally getting text messages on my Versa again!!!   Here's what worked or me.  Good luck!!

Settings / Notifications / Messages

• Make sure that “Show Previews” is either “when unlocked” or “always

Settings / Notifications / Messages

• Allow notifications: “on”
• All three alerts have been checked (“lock screen”, “notification center”, and “banners”)
• Badges is “on”
• Show previews should be either “When Unlocked” or “Always”
• Repeat Alerts is either: “once” or “twice”