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Versa alarm not working

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‎09-01-2018 13:55

‎09-01-2018 13:55

I have set 4 different alarms to wake me up etc, but they aren’t working. I don’t get any alarm.

 

please advice 

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‎09-01-2018 18:05

‎09-01-2018 18:05

Hi @Psdahri I'm sorry to hear you are having trouble with your alarms. You can verify you are setting the silent alarm correctly in the Manual on page 33. If everything is set correctly, but your silent alarm is still not working, I'd suggest contacting Customer Service.

Marci | Bellevue, WA

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‎09-01-2018 18:05

‎09-01-2018 18:05

Hi @Psdahri I'm sorry to hear you are having trouble with your alarms. You can verify you are setting the silent alarm correctly in the Manual on page 33. If everything is set correctly, but your silent alarm is still not working, I'd suggest contacting Customer Service.

Marci | Bellevue, WA
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‎09-01-2018 18:06

‎09-01-2018 18:06

Go to your alarm app on the Versa and remove all alarms. Then restart your Versa several times. When you have done that go into the alarm app again and reset the alarms. Let us know if that fixes it.

Restart your tracker

 

Just checking, does the Versa vibrate at other times? Or is it justvthe alarm it is not vibrating for?

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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‎09-02-2018 06:58

‎09-02-2018 06:58

It's great to see you here @Psdahri, @MarciM and @NellyG thanks for stopping by.

 

I would like to know if you keep having issues with your Versa alarms? Have the instructions provided by our friends worked?

 

Hope to hear from you soon. Robot Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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