05-31-2019 08:58
05-31-2019 08:58
I got my Fitbit versa yesterday and ot was connected to OnePlus 6t without any problem. Though after Fitbit firmware update, notification services are not running. It starts at first but after 15 minutes it gives message that notification services are not running, a phone restart is needed. To clear this everytime i need to disable notification access and enable notification access to fitbit app from setting>notification access>Fitbit app.
Is there any permanent solution to this problem?
06-01-2019 07:55
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06-01-2019 07:55
@Anu_2191 it's great to see you in our Fitbit Community! I'm happy to assist you with the notifications issue that your Versa is experiencing with your OnePlus 6T. By the way, thank you for troubleshooting this issue before contacting our forums.
Please check out this help article, which contains a list of the supported devices. If your phone is listed in the article, please make sure that it has the most recent Fitbit app version installed.
In case your phone is not on the list, this may be the reason why the notifications are not working properly.
Keep me posted!
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