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Versa band

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‎07-03-2019 18:58

‎07-03-2019 18:58

I have tried moving the band pin to switch out the longer strap. Four of us tried to move it. I got it directly from Fitbit. The pin will not move. 

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‎07-04-2019 12:20

‎07-04-2019 12:20

Welcome to the Fitbit Community @Aunttallulah73.

 

I am sorry to hear about the difficulties you're experiencing with changing the band on your Fitbit Versa. I appreciate your efforts to resolve the issue and letting me know that you purchased the device directly from Fitbit. Please confirm the steps to change the wristband from this help article: How do I change the wristband on my Fitbit device?

 

Let me know how it goes!

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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