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Versa batter draining fast

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‎10-18-2019 07:22 - last edited on ‎10-19-2019 05:45 by Fitbit Moderator

‎10-18-2019 07:22 - last edited on ‎10-19-2019 05:45 by Fitbit Moderator

I bought my versa lite 5 days ago, and I have had to charge it everyday.  It is supposed to last 4+, so it is a little frustrating.

 

 

Moderator edit: updated subject for clarity

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‎10-19-2019 05:44

‎10-19-2019 05:44

@makmel, thank you for participating in our Fitbit Community. I'm sorry to hear that the battery of your Fitbit Versa is not lasting as long as it should.

 

In order to fix this issue, I'd like you to try the tips that are listed in this help article. After this, monitor your watch and see if the issue gets fixed.

 

Keep me posted on the outcome.

JuanJo | Community Moderator

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‎02-21-2020 01:38

In response to JuanJoFitbit

‎02-21-2020 01:38

I confirm i did those things and my battery is still draining fast. 

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‎02-25-2020 08:29

In response to Mysanders

‎02-25-2020 08:29

@Mysanders, I'm sorry for the late response. However, I appreciate the time you spent trying the steps.

 

I was able to get in touch with our Support team and was told that they will reply to your last email soon in order to follow up and assist you accordingly. Please keep an eye on your email account.

 

I'll be around if any question arises.

JuanJo | Community Moderator

Running with music makes you happy! Share Your Story

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