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Versa battery drain quickly

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‎07-17-2020 23:19 - last edited on ‎07-18-2020 04:51 by Fitbit Moderator

‎07-17-2020 23:19 - last edited on ‎07-18-2020 04:51 by Fitbit Moderator

I have had my Fitbit versa for just over a year and for the last month I have noticed that it dies about 3-4 hours after it is taken off the charger. It has not drained battery it just shuts down and when I put it back on the charger it says the percentage it was at when it died (usually about 50-60%).

 

I would love some input before I contact support about the issue 

 

 

Moderator Edit: Clarified subject

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‎07-18-2020 04:55 - edited ‎11-03-2023 18:10

‎07-18-2020 04:55 - edited ‎11-03-2023 18:10

Hi there @renfit, welcome to the Community Forums. Thanks for the details provided in your post about the battery short life on your Versa, I'll be glad to help you.

If you haven't done so yet, I'd recommend taking a look at this help article: Can I extend my Fitbit device's battery life? 

If the issue persists, let me know and I will be glad to create a support case on your behalf. 

I'll be around, keep me posted. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎07-18-2020 04:55 - edited ‎11-03-2023 18:10

‎07-18-2020 04:55 - edited ‎11-03-2023 18:10

Hi there @renfit, welcome to the Community Forums. Thanks for the details provided in your post about the battery short life on your Versa, I'll be glad to help you.

If you haven't done so yet, I'd recommend taking a look at this help article: Can I extend my Fitbit device's battery life? 

If the issue persists, let me know and I will be glad to create a support case on your behalf. 

I'll be around, keep me posted. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
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