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Versa battery draining fast

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‎09-17-2019 15:10 - last edited on ‎09-18-2019 05:52 by Fitbit Moderator

‎09-17-2019 15:10 - last edited on ‎09-18-2019 05:52 by Fitbit Moderator

Ever since I got my Versa I’ve been able to go 4-5 days before I needed to charge the versa, except for when I was using the Bitmoji face and that was short lived since it drained the battery wicked fast. Typically losing 15% charge each day. Within the last week it is draining faster and I’m getting about 3 days per charge or it drains about 25% a day. This is a replacement Versa as my OG crapped out on me a week before my warranty was up. Not sure if I got a dud replacement or if there is any correlation to the Versa 2 just being released  and this is Fitbits way of telling me I need to get the Versa 2. Anyone else notice any changes with the release of the newer Versa?

 

 

Moderator edit: updated subject for clarity

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‎09-17-2019 15:30

‎09-17-2019 15:30

Hi, @Mjohnson529! I haven't noticed any issues with mine. I would suggest trying to restart it a few times, clean the contacts and the charging port and see if that makes any difference. Good luck!

MakMak | Community Council

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‎09-18-2019 05:52

In response to MakMak

‎09-18-2019 05:52

@Mjohnson529 welcome to our Fitbit Community! I'm sorry to hear that your Versa's battery is draining fast. I totally understand how you feel and I appreciate your feedback and comments.

 

In addition to the information that shared @MakMak, please try the tips that are listed in this help article. These tips are helpful in order to improve the battery life of your Versa. After this, monitor the battery behavior and see if the issue gets fixed.

 

Keep me posted on the outcome! 😀

JuanJo | Community Moderator

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‎09-18-2019 06:33

‎09-18-2019 06:33

I've had the same issue in the past couple weeks. I have to charge it one morning before I got to work if I want it to last all day and at night before I go to bed for it to last until I wake up in the morning. 

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