Versa battery drains quickly

[Zan79]

Does anybody notice that the battery in the Versa goes bad when you add your music to the device? I've added my personal music and it seems like the battery is draining faster. I didn't have this problem the other times because I've used Spotify.

Moderator edit: updated subject for clarity

[SunsetRunner]

Hi @Zan79 , it's only logical that your battery drains a bit faster with music on it. It only depends on how often you use the music to listen too on your Versa. Putting music on your Versa without using it, should hardly affect your battery. Regards kuzibri

[JuanJoFitbit]

@Zan79 it's great to see you in our Fitbit Community. I'm sorry to hear that your Versa's battery drains faster when you add music to your device.

The battery will drain depending on how often you use this feature.

As a side note, I'd like to share this help article which contains great tips in order to improve the battery life of your Versa.

Thank you for your help @SunsetRunner.

I'll be around if any question arises.

[Zan79]

Haven't played the music, just added it. As soon as I did that my battery life started to drop. Now it only charges to 99%

[SunsetRunner]

If you think you have a battery problem, contact Customer Support and ask for a battery test. Regards kuzibri

[Zan79]

I hope it's not, that will be my 3rd versa if it is.