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Versa battery dying overnight while off.

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‎12-15-2019 05:38

‎12-15-2019 05:38

Hello!

 

I bought the versa special edition for myself about a year ago and have had no issues, I love it. After updating the watch a day or two ago, I've noticed that my versa dies overnight. Every day when I take the watch off I turn the versa OFF. When I get up in the morning the battery is at 0 percent and completely dead.

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4 REPLIES 4

‎12-16-2019 06:52

‎12-16-2019 06:52

@Deathsplague, welcome to our Fitbit Community! I'm happy to assist you with your Fitbit Versa since the battery drains overnight.

 

I'd like you to try the tips that are listed in this help article in order to improve the battery life of your Fitbit Versa. After this, monitor the battery behavior tonight and check it out tomorrow in order to see if the issue gets fixed.

 

Keep me posted on the outcome.

JuanJo | Community Moderator

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‎12-16-2019 12:24 - edited ‎12-18-2019 03:03

In response to JuanJoFitbit

‎12-16-2019 12:24 - edited ‎12-18-2019 03:03

I also have the same issue, it only started after the last Watch update. Now my watch is completely dead when switching it back on.

 

I've looked at your battery saving tips, of which turning your watch off when your not using it is one of the solutions.... which isn't appropriate in this situation as the watch drains of power any way!!

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‎12-16-2019 13:31

In response to SimGray

‎12-16-2019 13:31

I can confirm the bad behavior when you turn the off the Versa. I tried two nights more and with a device with 100% of battery, it lost 50% each night. The only solution at the moment it´s to leave it with the sleep mode by night. In this case I only lose 10% by night. This means you get more than 30% by the 24 hours for a total of three days of battery life. With the previous off functionality by night I was able to achieve nearly 5 days of battery life. So I have lost 2 days of battery with this update.

I don´t understand how the Fitbit people do their Q&A tests before every SW release. This battery bug when the device is turned off it´s so bad that nearly makes the Versa useless.

I hope with their integration with Google they will start to do the things better!

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‎12-16-2019 14:02

‎12-16-2019 14:02

I'm having the same issue. Battery doesn't even last a day now and dies suddenly. And I turn my watch off at night.

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