Versa battery is draining quickly

[mumloz]

In the last month my year old Versa has started losing its battery really quickly. It was charged up over night yesterday. At 65% this morning and is now at 24%. Normally get at least 5 days and haven't changed any of the settings. Help!! 

Moderator Edit: Clarified subject

[MarreFitbit · Accepted solution]

Hi there, @mumloz. Welcome to the Community Forums. Thanks for the details provided in your post about the issue with your Versa. I understand where your concern is coming from. 

As you may know, your Versa battery should last up to 4 days. However, as with other electronic devices, the battery will depend on the features and how often they're used, such as the GPS, Spotify app or animated clock faces. While this doesn't mean that you shouldn't use them, please take into into consideration the conditions that impact your watch's battery.

That being said, I'd recommend to change the clock face to one designed by Fitbit and please confirm if you've followed the tips and recommendations to maximize your watch's battery life described here.

[mumloz]

Hi, I don't use any of the extra settings on the watch- GPS connection if I am running which is rare! The clock face is a basic fit bit one. Literally I am using it as a basic watch and the battery still drains really quickly. It was charged yesterday, I didn't wear it most of the day and it is now down to 35%. 

[MarreFitbit]

@mumloz At this moment, I’ve reached the limits of what I can do for you here on the public community forums. The best way to get help for this problem is to chat with us online or give us a call. Click here to get connected.

We hope your issue is solved soon. 

[Eire45_99]

I started to have the same problem yesterday!  Mine went from 60% to 0 in one hour and then died 2 more times after full charges during the day!  

[MarreFitbit]

@Eire45_99 Welcome on board. If you're having this issue with your watch, please follow the tips and recommendations I provided here.