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Versa battery is draining quickly

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‎01-22-2024 08:21 - last edited on ‎01-23-2024 03:08 by Fitbit Moderator

‎01-22-2024 08:21 - last edited on ‎01-23-2024 03:08 by Fitbit Moderator

Hey all,

My Versa has recently started having issues with holding a charge. I’ve tried many of the solutions in previous threads before but to no avail. A couple of days ago it was working just fine, but the other day ago when walking home I noticed that the battery died. Since then, the Versa has not been able to last more than a half day. Wondering what I could do to salvage this? Thanks!

Moderator Edit: Clarified subject

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‎01-23-2024 03:11

‎01-23-2024 03:11

Hi there, @DingusKhan. Welcome to the Fitbit Community Forums. I'm sorry to hear that the battery of your Versa keeps draining quickly even after the steps you've tried prior to posting here. I understand where your concern is coming from. 

I've seen you contacted our Support Team just right after posting here and they've already assisted you. If you have any questions regarding the outcome of your case, please don't hesitate to reach out to our team again. Since you already have a ticket open with them it'd be easier to continue the follow up on this matter with them directly. 

Thanks in advance! 

Maria | Community Moderator, Fitbit


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