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Versa battery not lasting

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I use fitbit versa since 7 months the battery life as come down drastically. First month the battery life was for 3.5 days, but now it hardly last for 2 days 

 

 

Moderator edit: updated subject for clarity

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Welcome to the Community Forums @NikithThanks for reporting to us about the battery drain on your Versa. 

I'd recommend restarting your Versa one more time. Then, let your device to run out of battery to charge it again. Keep an eye on it to see how the battery goes. You can also see: Can I extend my Fitbit device's battery life? 

We recommend to charge your trackers via the USB port over a wall adapter. However, it is also possible to charge your Fitbit tracker with a UL certified wall adapter. What may actually cause damage to the tracker's battery (either on a computer or a wall adapter) is the charging time, which if excessive over time may damage the battery and therefore cause quick battery drain or prevent the tracker from charging at all. 

Tips to best charge Fitbit trackers are:

  • Use only genuine Fitbit charging cables
  • Use only UL-certified wall chargers
  • Avoid USB battery packs
  • Charge at room temperature

For charging purposes, your charging cable can be plugged into any USB power source, including but not limited to:

  • A computer
  • A Wall A/C to USB adapter, commonly found with smartphones
  • A DC to USB adapter (vehicle power port)
Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

View best answer in original post

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1 REPLY 1

Welcome to the Community Forums @NikithThanks for reporting to us about the battery drain on your Versa. 

I'd recommend restarting your Versa one more time. Then, let your device to run out of battery to charge it again. Keep an eye on it to see how the battery goes. You can also see: Can I extend my Fitbit device's battery life? 

We recommend to charge your trackers via the USB port over a wall adapter. However, it is also possible to charge your Fitbit tracker with a UL certified wall adapter. What may actually cause damage to the tracker's battery (either on a computer or a wall adapter) is the charging time, which if excessive over time may damage the battery and therefore cause quick battery drain or prevent the tracker from charging at all. 

Tips to best charge Fitbit trackers are:

  • Use only genuine Fitbit charging cables
  • Use only UL-certified wall chargers
  • Avoid USB battery packs
  • Charge at room temperature

For charging purposes, your charging cable can be plugged into any USB power source, including but not limited to:

  • A computer
  • A Wall A/C to USB adapter, commonly found with smartphones
  • A DC to USB adapter (vehicle power port)
Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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