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Versa top buttin not working

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‎07-23-2019 07:04

‎07-23-2019 07:04

I have a versa purchased about 12 months ago. Last week the top right button stopped functioning and I had the up to date screen keep buzzing on and off. Everything else works except the top button will not work. Can  I claim this on warranty? 

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‎07-24-2019 13:23 - last edited on ‎03-13-2025 07:03 by Fitbit Moderator

‎07-24-2019 13:23 - last edited on ‎03-13-2025 07:03 by Fitbit Moderator

@Katejc, welcome to the Fitbit Community! It's great to have you here! Sorry for the delay in my reply.

Let me help you with your Versa's button. You can clean the button area with cotton and rubbing alcohol. After this use compressed air at a distance to clear the area. Finally restart your device. You can view your device's warranty here.

Let me know how it goes.

Alvaro | Community Moderator

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