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Versa black screen

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‎10-12-2019 02:12

‎10-12-2019 02:12

Hi.

 

I updated my versa this morning, now the screen is black, it is working because I can see the stats on my app. 

 

I tried holding all 3 buttons but no luck. It's only a year old.

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‎10-12-2019 02:33

‎10-12-2019 02:33

Hi @Amolouise 

 

Contact support either by phone or chat who will talk you through resolution:  https://help.fitbit.com/?l=en_US&cu=1&fs=ContactUs

Blaze, Surge, Ionic and Versa1. I am not a FitBit employee.
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