Versa black screen

[Mars1978]

I noticed many ppl having same issue. Green lights flashing with unresponsive screen. I tried resetting couple of times and nothing. Strange that it worked at the gym and once I was done at the gym it just died on me. It still sync to my phone but its totally useless now. I owned this watch since its release date, so probably no luck in getting a replacement 

[NellyG]

Hi @Mars1978  Try a Factory Reset. If that doesnt fix it then it is probably dead ☹

VERSA FACTORY RESET USING BUTTONS
On the watch, hold all three buttons for about twelve seconds. This triggers the 2-button hardware reboot after about eight seconds.
- When the Fitbit logo appears, then disappears, release the bottom right button, then continue holding the left and top right buttons until you feel a strong vibration. This indicates the factory reset was initiated.
- This process may take several seconds, and eventually, the Fitbit logo appears and the device boots and displays go to Fitbit.com/setup.
- If you fail to release the bottom right button in time, or otherwise don't follow the procedure precisely, the Fitbit logo reappears quickly and boots without factory reset.

[Mars1978]

The watch won't even turn on at all today. I used it perfectly yestrday and after my session at the gym it just died. Last night it turned on and I had hope for it. Today it won't even turn on with your advice. Just think this watch has died now and I'm not sure how since it worked perfect yestrday. 

[Mars1978]

Edit : got it turned on. It's actually connected to my fitbit app as it discovered. Asking for the pin on the watch but there the screen is just black. I can't see anything. I might just leave it and see later.