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Versa black screen

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My screen is black and fully charged I tried doing both soft and factory reset but nothing works and I only got it 2 weeks ago and never been in water

 

 

Moderator Edit: Clarified subject

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Probably a good idea to get it replaced.

You can also contact Fitbit Support directly. They may be able to help you.

 

Author | ch, passion for improvement.

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