help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Versa can't be set up

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎12-02-2019 08:16 - last edited on ‎12-03-2019 06:20 by Fitbit Moderator

‎12-02-2019 08:16 - last edited on ‎12-03-2019 06:20 by Fitbit Moderator

I can’t set up , actually the Phone number doesn’t work, I am reading many negative comments. I just bought I started to him this device . Versa.

 

 

Moderator edit: updated subject for clarity

Best Answer
Labels:
0 Votes
1 REPLY 1

‎12-03-2019 06:19

‎12-03-2019 06:19

@Pattytul, welcome to our Fitbit Community! I'm sorry to hear that your Fitbit Versa can't set up.

 

Please let me know what is the brand and model of the phone you are trying to set up your Fitbit watch with. In the meantime, make sure that you are following the setup process as described in this help article.

 

Looking forward to your response.

JuanJo | Community Moderator

Running with music makes you happy! Share Your Story

Best Answer
0 Votes