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Versa changing screens by itself

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‎07-05-2020 19:59 - last edited on ‎07-18-2020 05:42 by Fitbit Moderator

‎07-05-2020 19:59 - last edited on ‎07-18-2020 05:42 by Fitbit Moderator

My Versa is opening different screens on my watch without me touching it. I tried turning it off and back on many times, I synced it (I had left it off for a day or two and thought maybe it was catching up?), and I changed the watch face to something made by Fitbit which was a solution suggested in another forum.

 

 

Moderator edit: updated subject for clarity

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‎07-18-2020 05:41

‎07-18-2020 05:41

Hi @kgkennedy, welcome to our Fitbit Community! I'd like to follow up and help you with your Fitbit Versa since it changes through different screens by itself. By the way, thank you for troubleshooting this issue before contacting our forums.

 

If you haven't done so, please restart your Versa as described in this help article. After this, monitor it and see if the issue get fixed.

 

Keep me posted on the outcome.

JuanJo | Community Moderator

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