Versa clock error issue

[Rawzzie]

Have the versa and got the clock error issue after a few months. downloaded a new clock face and it never took. tried another face and now it says " there is another clock install in progress and to please wait for it to finish before installing a new one." i have been waiting for 2 weeks and nothing. don't know what else to do.

Moderator edit: format

[LiliyaFitbit]

Welcome to the Fitbit Community @Rawzzie.

I appreciate your participation in the Forums and sharing the details of the difficulty you're experiencing with installing a clock face. I appreciate your troubleshooting efforts and recommend restarting your device by following these steps: How do I restart my Fitbit device? 

Some clock faces may take a long time to install due to the size of the clock face. In this case it's recommended to connect the watch to Wi-Fi when installing clock faces or apps.

I also recommend reviewing the troubleshooting steps from this help article: How do I install and manage apps on my Fitbit watch?

Please keep me posted!