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Versa connection and setup issues

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‎05-09-2020 14:33 - last edited on ‎07-09-2020 06:17 by Fitbit Moderator

‎05-09-2020 14:33 - last edited on ‎07-09-2020 06:17 by Fitbit Moderator

I had to factory reset my Fitbit and now i cant get it to set up. It would not connect to my bluetooth and i cant find an option to set up with my wifi. 

 

Please Help!

 

 

Moderator edit: updated subject for clarity

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‎07-09-2020 06:16 - last edited on ‎08-26-2024 03:29 by Fitbit Moderator

‎07-09-2020 06:16 - last edited on ‎08-26-2024 03:29 by Fitbit Moderator

Hi @Trice32, welcome to our Fitbit Community! Regarding the connection and setup issues that your Fitbit Versa has experienced, I appreciate the time spent trying to get this issue resolved before contacting our forums.

I was able to get in touch with our Support team and was told that they assisted you via email. I'm glad to hear that a solution was provided.

As a side note, I'd like to invite you to visit our Discussions board where you can share your experiences, meet people and create new topics.

Hope to see you in our Fitbit Community more often and pleas stay safe! 😀

JuanJo | Community Moderator

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