help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Versa counting to many steps.

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎04-16-2019 22:22 - last edited on ‎04-17-2019 11:48 by Moderator Alum

‎04-16-2019 22:22 - last edited on ‎04-17-2019 11:48 by Moderator Alum

My fitbit versa counts way to many steps, why?

 

Moderator Edit: Clarified Subject.

Best Answer
Labels:
0 Votes
1 REPLY 1

‎04-17-2019 00:09

‎04-17-2019 00:09

Your fitbit tracks steps by detecting movement of the tracker i.e. your wrist, and then working out whether that movement was the result of a step or just random arm movement. It's not a precise science and it can sometimes get it wrong resulting in it tracking too many (and sometimes too few) steps. Fitbit's comments on accuracy can be found in this help file: Help article: How accurate are Fitbit trackers?

Best Answer