09-28-2019 03:34 - last edited on 09-30-2019 10:19 by JuanJoFitbit
09-28-2019 03:34 - last edited on 09-30-2019 10:19 by JuanJoFitbit
Hi my screen has cracked on my Fitbit versa - can this be replaced or repaired?
Moderator edit: updated subject for clarity
Answered! Go to the Best Answer.
09-29-2019 13:15
09-29-2019 13:15
@JenFranco There's no way of replacing cracked screen. I am afraid at this point you might have to reach out to Customer Support. 😞 Here's the link to Customer Support page.
09-29-2019 13:15
09-29-2019 13:15
@JenFranco There's no way of replacing cracked screen. I am afraid at this point you might have to reach out to Customer Support. 😞 Here's the link to Customer Support page.
09-30-2019 10:18 - edited 09-30-2019 10:20
09-30-2019 10:18 - edited 09-30-2019 10:20
@JenFranco thank you for participating in our Fitbit Community! By the way, I'm sorry for the late response. However, I was able to get in touch with our Support team in regards the cracked screen of your Versa and was told that they assisted you via chat.
I really understand how you feel and we appreciate your feedback since this helps us to keep improving.
I'll be around if any question arises.
Thank you for your help @Marrrmaduke.