12-09-2020 06:52 - last edited on 12-11-2020 17:55 by LiliyaFitbit
12-09-2020 06:52 - last edited on 12-11-2020 17:55 by LiliyaFitbit
Last night, for some reason, my dashboard changed and all the data for my sleep, heart rate, steps and floors was lost. Tried to add them from discovery. Selected the tile and there is no way to add them. It shows the ones I do have. The whole face of my dashboard has changed and can't get it restored to the way it was. Now it's showing Calories and not steps. I've tried everything I can think of. I've reset the tracker. No luck getting my data restored.
Moderator edit: subject for clarity
Answered! Go to the Best Answer.
12-09-2020 16:21
12-09-2020 16:21
PROBLEM SOLVED. Since I couldn't figure out exactly what the actual problem was I took a leap of faith, not knowing what might happen, and decided to set up my Versa as if I was adding a new one. Everything came back as it used to be and all my data was there.
12-09-2020 16:21
12-09-2020 16:21
PROBLEM SOLVED. Since I couldn't figure out exactly what the actual problem was I took a leap of faith, not knowing what might happen, and decided to set up my Versa as if I was adding a new one. Everything came back as it used to be and all my data was there.
12-11-2020 17:54
12-11-2020 17:54
Welcome to the Fitbit Community, @Marlenej.
I appreciate your participation in the Forums and sharing your solution as it might be helpful to other users experiencing the same issue. Thank you for your time and efforts.
As a side note, I'd like to invite you to visit our Discussions board where you can share your experiences, meet people and create new topics.
Keep on visiting the forums!
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.