Versa not working

[Boyke]

My Versa has Died

Can it repaired?

Im in Indonesia

THanks

Moderator Edit: Clarified subject

[RicardoFitbit]

Hi @Boyke, welcome to the Community Forums.

Thanks for bringing this to our attention, I'm sorry to know that your Versa isn't working any more. To better assist you with this, can you please let me know if the heart rate sensors are flashing or is your device completely unresponsive? If you haven't already done so, I recommend you to check our help article: Why isn't my battery charging on my Fitbit device? and let me know how it goes. Such article includes a restart process which can be really helpful for this situation

Looking forward to your reply.

[Boyke]

My Versa cannot

[RicardoFitbit]

Your reply is appreciated @Boyke.

It seems that there was an error and your post wasn't completely shared, can you please share with me more information?

I'll be waiting for your reply. 

[Boyke]

my Versa cannot working anymore
can Versa Repair?
it can't power on, nothing to do....
please... I can't buy again....

[RicardoFitbit]

Your update is appreciated @Boyke.

I'm sorry to know that you're experiencing difficulties with your device but I'm here to help you out. To move on with this, can you please let me know the outcome of the troubleshooting steps that were shared on my previous post? Also, the heart rate sensors of your Versa are still flashing?

Looking forward to your reply. 

[Boyke]

no flash
nothing turns on at all. totally dead. but if I charge my Versa was warm

[RicardoFitbit]

Thanks for the details that were shared with me @Boyke.

It's a pleasure for me to continue assisting you, that said and because the issue wasn't solved with the troubleshooting steps that were shared on my previous post, let me share with you that our Customer Support team was contacted on your behalf to provide you further assistance with the difficulties you're currently experiencing. Please keep an eye on your email inbox because they'll be in touch with you pretty soon.

In the meantime they contact you, let me know if you have any additional questions.