07-01-2020
10:20
- last edited on
07-03-2020
06:52
by
MarreFitbit
07-01-2020
10:20
- last edited on
07-03-2020
06:52
by
MarreFitbit
Hi, my Versa will receive the messages. It will not keep them on there to look at them. When I go to check them, it says all caught up here. Any suggestion to fix it ?
Moderator Edit: Clarified subject
07-03-2020 06:57 - edited 06-08-2024 11:14
07-03-2020 06:57 - edited 06-08-2024 11:14
Hi there @blueyz44, thanks for stopping by. Thanks for the details provided in your post, I'll be glad to help you about your inquiry about the text messages deleted on your Versa before you have the chance to see them.
First of all, I'd recommend taking in consideration the following information:
For more detailed information, see: How do I get notifications from my phone on my Fitbit device?
Also, I wondered if the mobile device you're syncing with is included in our list of supported devices? You can see the list at: Which phones and tablets can I use with my Fitbit watch or tracker?
Fitbit products are compatible with most devices that have the following operating systems: Apple iOS 12.2 and higher, Android OS 7.0 and higher.
Please keep in mind that when a device is not supported and does not meet the require OS we cannot guarantee its functionality with the Fitbit app. It might work at a certain time and then it can stop working out of nowhere after an update. This is because the app is not optimized to that device and any change could impact the performance.
Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
07-03-2020 08:05
07-03-2020 08:05
07-03-2020 08:12 - edited 10-12-2023 02:55
07-03-2020 08:12 - edited 10-12-2023 02:55
Hi there @blueyz44, you're very welcome. I'm glad to hear that your Versa is now working fine.
Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...