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Versa device. Snapchat notifications quit working.

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‎10-16-2019 20:29

‎10-16-2019 20:29

My Snapchat notifications quit working a few days ago. All my other notifications are still working. I have tried restarting my Versa and phone. Also tried removing and reinstalling the Fitbit app and nothing has fixed the problem.

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‎10-17-2019 08:02 - last edited on ‎11-04-2025 06:05 by Fitbit Moderator

‎10-17-2019 08:02 - last edited on ‎11-04-2025 06:05 by Fitbit Moderator

@Purplehorse95 It's great to see that you've visited the Fitbit Community!

Let me help you with your Snapchat notifications. Which phone are you using? Is it compatible? Lets try refreshing the link between your phone and your Versa by doing the following:

  • Go to your phone's bluetooth settings and remove all devices listed there.
  • Restart your phone and restart your device. 
  • Also, if you are using an Android device, check that your app has the necessary permissions (settings > apps > Fitbit > permissions) and make sure bluetooth and location services (GPS) are on. 
  • You can find additional suggestions here.

Let me know how it goes.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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‎10-17-2019 19:32

In response to AlvaroFitbit

‎10-17-2019 19:32

My phone is a Samsung Galaxy S9. I tried all the things you mentioned but it still did not fix the problem.

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