help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Versa device. Snapchat notifications quit working.

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎10-16-2019 20:29

‎10-16-2019 20:29

My Snapchat notifications quit working a few days ago. All my other notifications are still working. I have tried restarting my Versa and phone. Also tried removing and reinstalling the Fitbit app and nothing has fixed the problem.

Best Answer
Labels:
0 Votes
2 REPLIES 2

‎10-17-2019 08:02

‎10-17-2019 08:02

@Purplehorse95 It's great to see that you've visited the Fitbit Community!

 

Let me help you with your Snapchat notifications. Which phone are you using? Is it compatible? Lets try refreshing the link between your phone and your Versa by doing the following:

 

  • Go to your phone's bluetooth settings and remove all devices listed there.
  • Restart your phone and restart your device. 
  • Also, if you are using an Android device, check that your app has the necessary permissions (settings > apps > Fitbit > permissions) and make sure bluetooth and location services (GPS) are on. 
  • You can find additional suggestions here.

Let me know how it goes.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

Best Answer
0 Votes

‎10-17-2019 19:32

In response to AlvaroFitbit

‎10-17-2019 19:32

My phone is a Samsung Galaxy S9. I tried all the things you mentioned but it still did not fix the problem.

Best Answer
0 Votes