Versa display is black

[LJB10]

So this is my 4th Fitbit, 3rd replacement, and its been working absolutely fine, until 20 minutes ago the screen had lines down it (again my last one did this) i tried to reset it and the screens gone off, there's nothing i can do I've put it on charge even though it had 76% battery on it before it went off but nothings happening!!

Help I've not even had this Fitbit a year and i can't afford to buy another its getting beyond a joke.

[AlejandraFitbit]

It's great to see you around @LJB10.

I just wanted to let you know that I have moved your post from the Android app board to the Versa & Versa Lite board, since I think that here you will be able to see more related topics about this watch.

I appreciate all the efforts in trying to fix this display issue before contacting us. Upon checking with our support team, I was told that you have already contacted them. I know they will be glad to help you out and provide you a solution, just keep an eye on your inbox for further assistance.

In the meantime, let me know if you need anything else. 

[Ammobabes]

I have had nothing but a nightmare with mine 🤬 sick of them telling me to turn it off and on again, like I have done that every time it naffs up which is everyday sigh

[LJB10]

Thanks but still waiting for an email

[LJB10]

I'm on my 4th tracker now i just don't understand why mine keeps going wrong my boss has the exact same one colour and everything and she has had no problems 🤷‍:female_sign: sick of it its £180 down the drain in my eyes