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Versa display issues

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‎07-26-2019 04:44

‎07-26-2019 04:44

My versa started acting up 2 days ago. Suddenly the lighting on the display changed and there is blue highlighting the right and left edges of the display screen.  This morning when I woke up, there are multiple thin white vertical lines on the  left side of the display. I have attempted a shut down, a reset, I have changed my watch face to a Fitbit one and tried syncing my device with my IOS device and nothing has helped. 

My watch has also been losing time the past couple of days and I have to sync it to fix it. 

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‎07-26-2019 07:56

‎07-26-2019 07:56

My display issue got worse this morning.  The image displayed on the screen shrunk up towards the top of the display. Then I held in the bottom two buttons (left and right) attempting to reset it, and now the display turns back on, but only back-lighting.  Nothing comes up on the display. The fitbit logo used to pop up, then the time.  No longer.  It won't display anything.  What now??

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‎07-26-2019 08:46

In response to JethroBird

‎07-26-2019 08:46

Wow! - That's my EXACT issue; you described the same sequence of events leading up to the issue -AND- after I attempted a reset... now I have a black screen displaying as well.  Finally, this has all occurred over the last few days.  Seems pretty coincidental.

 

Came here to see if there was a fix. Purchased mine in December.

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