10-16-2020
09:13
- last edited on
10-18-2020
12:42
by
RicardoFitbit
10-16-2020
09:13
- last edited on
10-18-2020
12:42
by
RicardoFitbit
At first I noticed no time showed up on the face of my Versa and when I pushed the button it was a clear dark gray screen when I woke this morning. I removed the watch and flipped it over. The light on the back has a red dot and green dot and both are flashing. Really not normal at all. I checked my iphone and no data is reported for today. Basically I think its broken.
Moderator Edit: Clarified subject
10-18-2020 12:42
10-18-2020 12:42
Hi @Chamouni, welcome to the Community Forums!
Thanks for bringing this to our attention and for trying some troubleshooting steps before posting over here. If you haven't already done so, I recommend you to restart your Versa following the next steps and let me know if the issue persists:
I'll be here if further assistance is needed.
10-18-2020 13:45
10-18-2020 13:45
It worked fir me after doing what you said. What happened in the first place did me to have it happen?