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Versa displays the wrong time

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‎11-10-2019 14:26 - last edited on ‎11-11-2019 04:54 by Fitbit Moderator

‎11-10-2019 14:26 - last edited on ‎11-11-2019 04:54 by Fitbit Moderator

I can't fix the time, it died and when I charged it it came back on with wrong time. I was also never able to get text messages on it. I could get phone calls and messenger on it but not text, now for the last week I haven't gotten anything besides heart rate and steps. Thank you.

 

 

Moderator edit: updated subject for clarity

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‎11-11-2019 04:54

‎11-11-2019 04:54

@Sherhayden, welcome to our Fitbit Community! I'm happy to assist you with your Fitbit Versa since the time is wrong and it won't receive text notifications.

 

Please restart your Versa as described in this help article. After this, try the troubleshooting steps that are listed in this help page. Finally, sync your watch and see if the issues get fixed.

 

Keep me posted on the outcome! 😀

JuanJo | Community Moderator

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