11-21-2022
18:54
- last edited on
11-23-2022
09:33
by
AndreaFitbit
11-21-2022
18:54
- last edited on
11-23-2022
09:33
by
AndreaFitbit
I just realized by looking back at past days, that my Versa doesn't auto sync. That used to be a setting to have it do that or not. I set it to do so when that was available but there's nowhere to find it in settings now. What gives?
Moderator edit: format.
11-25-2022 07:02
11-25-2022 07:02
Hi @bbran - it now automatically syncs when the Fitbit App is running. For it to work properly the app needs to be running in background.
As a first step though, try restarting the phone and the watch that may cure it.
Secondly check that the Bluetooth or the Fitbit App are not being shutdown for battery saving by the phone, or you are not doing it manually. That will stop it working automatically.
Thirdly try leaving the Fitbit App open and see if you get notifications for example to see if it is syncing
Or better still you can try the SimpleCheckUP app which will give you a good picture of what is happening from the watch any time.
Author | ch, passion for improvement.
11-25-2022 17:50
11-25-2022 17:50
Interesting, thanks for the reply. I don't get notifications or anything like that I just take those on my phone only. Evidently some other sync issue also so I will post about that.